When browsing the Caldas Contracting (caldascontracting.com) website, some personal data may be processed.

We are committed to the security of your personal data, and in this document we help you, the user, understand our practices regarding data protection, describing which information is collected, how it is used, and how it is shared.

Whenever you provide personal information, we will treat it in accordance with this Policy. At all times, we strive to keep your data accurate and secure.

WE RECOMMEND THAT THIS DOCUMENT BE READ CAREFULLY. IT DESCRIBES HOW THE PERSONAL INFORMATION YOU PROVIDE TO ACCESS OUR WEBSITE AND USE OUR SERVICES IS HANDLED.

BY READING THE TEXT BELOW AND CLICKING “I HAVE READ AND ACCEPT,” YOU CONFIRM THAT YOU UNDERSTAND THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND FREELY AND VOLUNTARILY CONSENT TO ITS CONDITIONS.

Last modification:
October 6, 2020.

Contact Us

You can contact us on our website XXXXXXXX, by phone at +55 (11) XXXXXXXX, or by sending an email to XXXXXXXXXX. The response time is up to 2 (two) business days.

What type of information is collected on our website

We collect certain information when the user, as the data subject, accesses our website or uses the forms available in its sections. This information is important to maintain an open communication channel, allowing fast and accurate responses to the user.

Direct collection occurs when the user uses the following means:

• Forms: when contacting us through the website, we will collect some personal data, such as name, email, and phone number. By filling out the form, we may contact the user to request additional information necessary to handle the request.

• Location and browsing information: depending on the services used on our website and your device settings (smartphone), we may collect your location (precise or approximate) through GPS data, IP address, or WiFi.

We retain your data for as long as necessary to provide our services, send proposals, offers, or newsletters, and disclose our partnerships. If an email delivery is unsuccessful, your data remains stored in database servers protected by firewall systems until the purpose for which it was collected is achieved.

Indirect collection occurs automatically through browsing cookies, third-party tools such as Google Analytics, or third-party plugins operating in the user’s browser.

Cookies are addressed in their own section in our Policy, and we hereby inform you that you have the right to restrict cookie access or browse anonymously by configuring your browser. However, this option may result in inconsistencies in website functionality, leading to a less satisfactory browsing experience.

Generally, plugins are attached to websites or blogs developed with WordPress technology. It is not possible for us to identify the user as the data subject due to the very characteristics of internet privacy protection. Automatic data collection occurs via anonymous user code, access IP, type of device used, date and time of browsing, country of origin, and other general information, which are used in website analysis reports.

In addition, search engines (e.g., Google) and social networks (e.g., Facebook, Instagram, or similar) may provide plugin-style tools that connect to the website to generate information through cookies and display related ads. The fact that a user is impacted by ads for the same products or services does not imply identification.

Why this information is collected. 

Personal data, as defined by law, directly provided by the user allows fast and effective communication with us, always seeking the best service in the shortest possible time and improving the experience and use of the various services offered by our company.

How information is used. 

We use the collected information for specific purposes, including the provision of services, efficiency in communication, promotion of events and partnerships made by our company, and the sending of newsletters and marketing emails to registered users, based on their consent.

We do not process data related to crimes, criminal organizations, or terrorism. Personal data provided by minors under 18 years old are also not processed without the consent of a guardian. Such data, if they reach our database, will be immediately deleted.

Information Sharing 

Except for cookies, whose specific details are addressed in their own section, we do not share your data with third parties, except with our storage partners (server providers) or in the case of legal/judicial obligations. Any change to this standard will always be transparent and for specific purposes, communicated to you in advance.

However, for sending newsletters or commercial contact, as mentioned earlier, we may insert collected data into emailing tools (e.g., Dinamize, SharpSpring, or similar) that we may adopt for the same purpose.

Furthermore, the hosting of the website and tools takes place in data centers outside Brazil, using global service providers of this type.

Please note that when you use a link from our website to another site or request a third-party service, our Policy no longer applies. Your browsing and interaction on any other website, or dealings with any other third-party service provider, are subject to their own rules and policies. We do not monitor, control, or endorse the collection of information or privacy practices of third parties. We encourage you to familiarize yourself with the privacy practices of all websites you visit or service providers you engage with, and to contact them if you have any questions about their respective policies. This Policy applies solely to the data we collect through our website or services and does not apply to third-party websites or service providers.

DATA SUBJECT RIGHTS

You may always request confirmation of the processing of your data, correction, or deletion of your personal data, report possible misuse, or exercise any rights provided under Law No. 13.709/2018 (General Data Protection Law – LGPD) by contacting us via email at XXXXXXXXXXX. The response time is up to 2 (two) business days.

In cases of legal or regulatory obligations, protection of possible future legal claims, or for the maintenance and continuation of the services offered, your personal data will not be deleted, and processing will be maintained in accordance with the legal bases set forth and for the purposes informed in this Privacy Policy and other complementary documents.

The user agrees that the collection, storage, use, and sharing of personal data has been carried out in full compliance with the legal bases provided for in Articles 7 and 11 of Law No. 13.709/2018, having given informed, free, unequivocal, and specific consent for the data subject to processing, and that the principles of purpose, adequacy, necessity, free access, quality, transparency, security, prevention, and non-discrimination (Art. 6, Law No. 13.709/2018) have been observed.

INFORMATION SECURITY

We are always concerned about the security of our customers and website users. Our information is stored on servers of companies equally committed to security, with redundancy and cloud storage, using high technology and information protection.

Only authorized individuals have access to the personal data processed by us, always ensuring the privacy of data subjects.

All available technology will never be sufficient to prevent 100% of attacks or unauthorized access. In the unlikely event of a data leak or privacy breach, we will notify in a timely manner which data were affected and the measures taken to repair possible damages.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies(*) ranging from PHP cookies to those provided by Google Analytics to track visitor interactions, storing information such as the time of the current visit, whether the visitor has been on the site before, or whether there was a referral to access our site.

*Cookie: a file placed on your computer to track movements within the site, such as page visits and ads. Cookies do not store personal information unless you have provided it and do not collect data recorded on your computer.

Browsers do not share their cookies across domains.

We also use Google Analytics to evaluate our site’s audience and constantly improve the content offered to our users and customers. This tool has its own Terms of Use and Privacy Policy, accessible via the link above.

In addition, we use standard PHP cookies created as a unique user session identifier to identify whether a user returns to our website and/or how they were directed to it.

We also do not rule out the creation of indirect cookies through third-party services made available via our website, to automatically collect general browsing information to improve and add value to the user experience on our site.

You may opt out of providing cookies at any time by disabling the respective function in your browser, acknowledging that by doing so, the services provided to you may not function with full capability.

PRIVACY POLICY UPDATES

We may, at any time and periodically if necessary, amend this Privacy Policy to comply with legislative changes, regulatory requirements, or operational needs. In the case of significant changes, both versions (previous and updated) will be available on the website for comparison.